Sunday, January 6, 2013

5 - The Ugly Truth About Dealers

Here in Manila, Philippines, there is a street where a lot of dealers of computers, parts, and accessories. In short, everything that has to do with computers, even repairs.

One day, I went there with my brother because we were finding a charger for a Toshiba laptop. We went to a lot of stores. On the first store, I gave the specifications of the charger. The dealer gave an Acer charger, and the current rating is different. He told me there is no difference in the current rating. My first thought is "Excuse me? I'm looking for a Toshiba charger." We just left.

On the next store, we found a Toshiba charger but the current rating is still different, and I heard the same things.

On the next store, we found another charger which is cheap but is a very large problem. The current rating is much larger than the one I'm looking for.

I still am not convinced on what these dealers are saying. There has to be a reason why the voltage rating and current rating is given in a charger. I want the exact one.

I went to the only store that I trust since I've been there before. I wasn't really planning on asking for a charger there. I just went there to let my sister's laptop checked. I then asked about the charger. They said that interchanging chargers with different specifications in dangerous to the battery. I knew that was the reason the battery of my laptop got damaged and won't hold a full charge anymore.

I just want to say to the other stores, "Shame on you! You just want to damage our items so we come back to your store and buy again. You call yourselves technicians?"

I learned to always go back to that one store everytime I go looking for computer parts.

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